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Setting up the Klar Pixel for Shopify (via Customer Events)
Setting up the Klar Pixel for Shopify (via Customer Events)

How to set up the Klar tracking pixel by validating your domain, implementing the tracking script, and adjusting UTM parameters.

Maximilian Rast avatar
Written by Maximilian Rast
Updated over a week ago

Do you want to start using the attribution report in Klar? Great choice 🎉

To power our fully integrated attribution solution, you need to configure the Klar Pixel datasource in Klar and implement a tracking script on your site. This should only take a few minutes.

1. Adding the Klar Pixel Datasource

If you have multiple Shopify instances, with separate domains, connected to Klar, you should create a unique Pixel datasource for each of these stores.

  • Go to your Store Configurator page in Klar and click Connect Data Source

  • Select the Datasource Klar Pixel

  • Enter a name for the datasource - eg. Klar Tracking Script

  • Decide if you want to implement the tracking script via a domain-validated tracking script (first-party script) or basic tracking script (third-party script) and press configure.

  • Make sure to select Shopify as Shop System. The Other option is for shop system with custom frontend templates like Shopware 5 & 6, Magento, WooCommerce, Centra and others.

We strongly recommend using our Domain Validated tracking script. You have to setup a subdomain for your shop's domain with your DNS provider and we'll deliver the Klar Attribution JavaScript snippet via this subdomain. This will lead to more tracked conversions because some browsers are blocking third-party

JavaScripts by default.

  • If you selected basic tracking, you will now see the tracking script that you need to add to your site. For that, skip ahead to the next section.

  • If you selected Domain Validated Pixel please enter the domain name of the site on which you want to implement the pixel. Please exclude the https:// and www.

  • You will now see two boxes containing DNS records that you need to add to your DNS settings with your hosting provider.

  • Simply copy and paste the content of the fields by clicking on the copy icon next to it and adding them to the DNS settings.

  • If you are not familiar with how to do that, please reach out to the Klar support via the chat in the bottom right corner. We are happy to assist you.

2. Shopify/WebGo/All Inkl/Strato hosted domain

As written above Klar provides you with values, that you can copy & paste into your DNS settings.

The “name” field for the two entries usually looks something like this:

123456789.your-shop.com

However, the domain validation process for Shopify only works if you are excluding your domain in the name field. So, make sure that you edit the name field the following way:

CNAME:

WRONG: 123456789.your-shop.com

RIGHT: 123456789

CNAME IPV4:

WRONG: 123456789-4.your-shop.com

RIGHT: 123456789-4

  • After the records have been added, please click the button "Verify Integration". In general it can take anywhere from a few hours up to 2 days in extreme cases for the entries to be validated. Once verified, a green check icon will appear next to the record.

  • Once all entries have been validated, a box called Tracking Script will appear that contains your tracking script which you need to implement on your site.

3. Implementing the Klar script in your Shopify store

Before you add a custom pixel, remove or modify any existing Klar Pixels to ensure customer events aren't counted twice. Existing pixel code should be manually removed from any place it exists, such as theme.liquid, checkout.liquid (Plus merchants only), and the Additional scripts in your checkout settings.

1. Click Copy Script on the right hand side of the script.


2. In your Shopify admin section, go to Settings > Customer events.

3. Click on "Add Custom Pixel"

4. Give your pixel a unique name. If you enter the name of a custom pixel that already exists, then you'll be prompted to give your pixel a different name.

5. Delete the default text in the Code window & adjust privacy settings.


6. Paste your Klar Pixel Customer Events JavaScript code into the Code window.


7. Click Save on the top right to save your Klar Pixel. If you're ready to connect your custom pixel, click Connect pixel to start tracking your events.

The Shopify customer events are only triggered when the user has accepted the cookie banner, provided that a Shopify-compatible cookie solution is used

4. Adding Data Privacy Snippets

Make sure to add our data privacy snippet in your privacy policy to inform your customers about the usage of Klar’s tracking pixel. You can find a German and English snippet in the Klar Pixel data source under the tracking script in a collapsed section called “Data Protection Snippet”.

5.Implementing Klar URL Parameters

To ensure that conversions and costs can be matched as accurately as possible, you need to implement the pre-defined Klar tracking codes in your ad accounts.

Here are guides on how to do that for each marketing channel:

What Happens Next?

Starting now, we will be able to track visitors on your site and their purchase activity to power our attribution reporting.

Starting tomorrow you will start seeing data in your reports but only from the point in time you added the script.

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