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Revenue & Profit: Flex Table

How do I read the Revenue & Profit: Flex Table, how are the metrics calculated, and what insights can I gain from it?

Written by Frank Birzle

tl;dr

  • Analyse revenue and profitability across any dimension — think of it as a built-in Pivot Table

  • Pick one or two dimensions simultaneously to slice and dice your data (by product, channel, discount code, country, and more)

  • Use the Options menu to switch between Total / Per Order / Per Item views

  • Drill deeper into CLV and retention patterns using the reports in the Retention section


What can I analyse?

Unlike most Klar reports that surface insights proactively, the Revenue & Profit: Flex Table is built for answering specific questions you already have — like:

  • How much revenue did a certain voucher code generate?

  • What's the profitability of different products?

  • How is revenue developing in a specific geography over time?

It's built for flexible, fast analysis across any combination of dimensions.


Available Dimensions

Select one or two dimensions at the same time to cut the data exactly how you need it. Use the Product Filter at the top right to focus on a specific product subset.

The available dimensions are:

Time

  • Calendar Date

  • Calendar Week

  • Calendar Month

Channel

  • Channel Name — based on your configuration in the Channel Builder

  • Channel Group — based on your configuration in the Channel Builder

  • Channel Category — based on your configuration in the Channel Builder

UTM

  • UTM Source

  • UTM Medium

  • UTM Campaign

  • UTM Term

  • UTM Content

Product

  • Product Title

  • Product Title & Variant

  • Product Title (at Checkout)

  • Product Collection Title

  • Product Collection ID

  • Product Variant

  • Product Type

  • Product SKU

  • Product Tag

  • Product ID

  • Item Vendor

  • Variant ID

Order

  • Order Name

  • Order ID

  • Order Tags

  • Order Type

  • Order Count

  • Delivery Date

  • Fulfillment Location

  • Sales Channel Name

  • Financial Status

  • Payment Method

  • Payment Gateway

  • Has Discount

  • Discount Code

  • Discount Title

Customer

  • Customer Type — New vs. Repeat Customer

  • Customer Tags

  • Shipping Country

  • Shipping Type

Attribution / PPS

  • UTM Source / medium (combined)

  • PPS Answer

  • PPS Channel

  • PPS Question

  • Campaign

  • Campaign Phases

  • Funnel Stage


Options

The Options menu (top right) controls how values are displayed across the report:

  • Total — absolute values

  • Per Order — total divided by number of orders

  • Per Item — total divided by number of items

Options also includes:

  • Order Date / Return Date — switch whether data is grouped by the order date or the return date

  • Bundled / Unbundled — choose how bundled products are counted


Metrics

The report has two tabs: Revenue and Profitability.

Revenue tab

Gross Revenue = GMV - Discount Value - Voucher Value + Shipping Revenue

Net Revenue = Gross Revenue - Return Value - Taxes

Gross Orders = Count of Orders excl. Payment Status Voided

Net Orders = Count of Orders excl. Payment Status Voided & Returned

Gross Units = Count of Items excl. Payment Status Voided

Net Units = Count of Items excl. Payment Status Voided & Returned

NC = new customers in the selected period

RC = repeat customers in the selected period

% NC = NC / total orders

Unique Customers = count of distinct customers

Item Return Rate = Returns / Gross Units

Profitability tab

GMV = SUM (Compare At Price, Price)

Price Reductions = GMV - Price

Price Reduction % = Discount Value / GMV

Discount Code % = Discount Code Value / (GMV - Price Reductions)

Shipping Revenue = Shipping Revenue

Gross Revenue = GMV - Price Reductions - Discount Code Value + Shipping Revenue

Returns = Gross Revenue of Returned Items

Return % = Returns Value / Gross Revenue

Taxes = Tax Value of Non-Returned Items

Tax % = Taxes / Net Revenue

Net Revenue = Gross Revenue - Return Value - Taxes

COGS = Based on Rules or Google Sheet

COGS % = COGS / Net Revenue

CM1 = Net Revenue - COGS

CM1 %= CM1 / Net Revenue

Logistics = based on your logistics cost rules

Logistic % = Logistics Costs / Net Revenue

Transactions = based on your transaction cost rules

Transaction % = Transactions / Net Revenue

CM2 = CM1 - Logistics Costs - Transaction Costs

CM2 % = CM2 / Net Revenue

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