(Net) Order

How the Net Orders are defined and calculated

Valentine Strunz-Happe avatar
Written by Valentine Strunz-Happe
Updated over a week ago

Number of not-returned orders


Net Order = COUNT DISTINCT(Order ID) WHERE Payment Status IS NOT "Voided" OR "Refunded"


The order equivalent to Net Revenue - the count of every unique order excluding those with the Payment Status "Voided" or "Returned".

Partially Returned orders are included in Net Orders.


Klar API

If you're using Klar API to import order data into Klar, you can map the Payment statuses to be excluded from Net Orders by creating a Data Source Customization within the Klar API data source and select all relevant statuses, e.g. "unpaid" etc.

Used in the following reports

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