If financial statuses are not configured according to the standards from the store system, a customization of the data source can ensure that the orders are still correctly taken into account in Klar.
To set up a customization, the store data source can be adapted. To do this, click on the data source and add the desired customization:
There are 4 different options:
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Financial status to paid
Financial status to partially refunded
Financial status to refunded
Financial status to cancelled
Which adding a value you would change the status of this to the selected value. How status is used per default can be seen for each shop system here:
WooCommerce: Financial Status of Orders
Net Revenue
Paid
: Orders with the statusescompleted
ordelivered
.Pending
: Orders with the statusesprocessing
,pending
,on-hold
,production
,ready_to_pack
, or similar.
Gross Revenue
Refunded
: Orders with the statusrefunded
.Partially Refunded
: Orders with the statuspartially_refunded
.
Canceled
Canceled
: Orders with the statusfailed
.
This mapping ensures precise categorization of orders based on their revenue impact.
SW5: Financial Status of Payment Processes
Net Revenue
Paid
: Payments with the statuscompletely_paid
.Pending
: Payments with statuses likeopen
,review_necessary
,1st_reminder
,AmazonPendingAuthorizationPayment
, and similar.
Gross Revenue
Refunded
: Payments with the statusre_crediting
.
Canceled
Voided
: Payments with the statusesthe_process_has_been_cancelled
orzahlungsausfall
.
This grouping reflects the effect of payment statuses on revenue classification.
SW6: Financial Status of Orders and Payments
Net Revenue
Paid
: Orders with the statusespaid
,completed
, orrefund_failed
.Authorized
: Orders with the statusauthorized
.Partially Paid
: Orders with the statusespaid_partially
orpartially_paid
.Pending
: Orders with the statusesin_progress
,open
,unconfirmed
, orpending
.
Gross Revenue
Refunded
: Orders with the statusrefunded
.Partially Refunded
: Orders with the statusesrefunded_partially
,new_return
, orreturn_completed
.
Canceled
Canceled
: Orders with the statuscancelled
.
This grouped mapping provides a clear understanding of how each status impacts financial reporting by assigning them to Net Revenue, Gross Revenue or excluding them altogether.