Klar

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Klar assigns every order or payment a financial category — Net Revenue, Gross Revenue, or Canceled — based on its status in your shop system. The default mappings for each platform are listed below. If your shop uses non-standard statuses, you can override the defaults using a datasource customization.

How to customise the financial status mapping

Go to Store Configurator → Data Sources

Click on your store datasource and open the Customizations section

Add a new customization and choose one of the four mapping options: 

1. Go to Store Configurator → Data Sources
2. Click on your store datasource and open the Customizations section
3. 
 
 
4. Add a new customization and choose one of the four mapping options:

Financial status to paid — map a custom status to Net Revenue (Paid)

Financial status to partially refunded — map a custom status to Gross Revenue (Partially Refunded)

Financial status to refunded — map a custom status to Gross Revenue (Refunded)

Financial status to cancelled — map a custom status to Canceled

- Financial status to paid — map a custom status to Net Revenue (Paid)
- Financial status to partially refunded — map a custom status to Gross Revenue (Partially Refunded)
- Financial status to refunded — map a custom status to Gross Revenue (Refunded)
- Financial status to cancelled — map a custom status to Canceled

Enter the exact status value from your shop system. Klar will treat all orders with that status as if they had the mapped standard status.

SW5: Financial Status of Payment Processes

SW6: Financial Status of Orders and Payments

How Klar maps order and payment statuses from each shop system to Net Revenue, Gross Revenue, and Canceled — and how to override the defaults.

Mapping financial status in Klar

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Revenue category	Status in Klar	Shopware 5 payment statuses
Net Revenue	Paid	`completely_paid`
Net Revenue	Pending	`open`, `review_necessary`, `1st_reminder`, `AmazonPendingAuthorizationPayment`, or similar
Gross Revenue	Refunded	`re_crediting`
Canceled	Voided	`the_process_has_been_cancelled`, `zahlungsausfall`

Revenue category	Status in Klar	Shopware 6 order/payment statuses
Net Revenue	Paid	`paid`, `completed`, `refund_failed`
Net Revenue	Authorized	`authorized`
Net Revenue	Partially Paid	`paid_partially`, `partially_paid`
Net Revenue	Pending	`in_progress`, `open`, `unconfirmed`, `pending`
Gross Revenue	Refunded	`refunded`
Gross Revenue	Partially Refunded	`refunded_partially`, `new_return`, `return_completed`
Canceled	Canceled	`cancelled`

Mapping financial status in Klar

How to customise the financial status mapping

Default status mappings by shop system

WooCommerce: Financial Status of Orders

SW5: Financial Status of Payment Processes

SW6: Financial Status of Orders and Payments

Revenue category	Status in Klar	WooCommerce order statuses
Net Revenue	Paid	`completed`, `delivered`
Net Revenue	Pending	`processing`, `pending`, `on-hold`, `production`, `ready_to_pack`, or similar
Gross Revenue	Refunded	`refunded`
Gross Revenue	Partially Refunded	`partially_refunded`
Canceled	Canceled	`failed`