This video explains the 4 main ways to assure your customers never churn:
How to increase frequency & intensity
How to increase feature usage
How to make your customers remember why they started
How to make sure they don't get bored
How to turn your customer into never-churning, loyal customers that keep coming back to you again and again?
There are 4 main ways that need to be assured:
Increase usage frequency & intensity
Increase feature usage
Make them remember why they started
Make sure they don't get bored
What that means and how to do it is explained in the video.
All parts of this video series: