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How the Influencer CRM works

How to manage your influencer campaigns, cooperations, and tracking directly inside Klar — without spreadsheets.

Written by Frank Birzle

tl;dr:

The Influencer CRM replaces the Influencer Google Sheet as the primary way to manage your influencer data in Klar:

  • If both the Influencer Google Sheet and the Influencer CRM are connected, Klar prioritises the CRM and stops pulling from the sheet

  • You can import your existing Google Sheet into the CRM with one click — you don't need to start from scratch

  • Once imported, add all new influencers in the CRM only

  • Unlike Meta or Google Ads, influencer activity isn't managed day-to-day — it's planned ahead. The CRM is built for that: book cooperations in advance, track their status, and monitor your budget across upcoming campaigns

To switch back to the Google Sheet: go to Store ConfiguratorData Sources → open the Influencer CRM datasource → click Disconnect


The three levels of the Influencer CRM

The CRM is structured in three levels — from the broadest to the most specific:

1. Campaigns

A Campaign groups multiple influencer cooperations under a shared goal — for example, a product launch or a monthly theme. For each campaign you define:

  • A name (e.g. Summer Sale 2026)

  • A revenue target

  • A budget

Campaigns are essentially planning shells. Your team members can see how much of the budget is already allocated, signed, or still in negotiation.

2. Influencers

An Influencer is a person or account you work with. For each influencer you store:

  • Name, Phone Number, Email Address

  • Platform(s) — you can add multiple platforms per influencer. Per platform: Profile link, Follower count, Default UTM parameters (source, medium, campaign) — automatically applied to new cooperations for that influencer, Default Discount Codes — define rules like "code equals CR9" (percentage off) or "code contains [style name]". You can add multiple discount code rules per influencer.

  • Category (e.g. Fitness, Beauty, Sportstar)

  • Responsible team member

  • Tags

  • Profile picture

3. Cooperations

A Cooperation is a specific collaboration between one Influencer and one Campaign. The cooperation name is auto-generated from the campaign name, influencer name, and platform.

For each cooperation you define:

  • StatusDraft, Negotiating, or Signed

  • Dates (start and end)

  • Cost

  • UTM Parameters (pre-filled from the influencer's defaults, can be overridden)

  • Discount Code (pre-filled from the influencer's defaults, can be overridden)

Each cooperation is linked to one Influencer and one Campaign. The same influencer can appear in multiple campaigns at the same time.


What the Influencer CRM lets you do

  1. Create, maintain, and link influencers, campaigns, and cooperations as structured CRM records

  2. Track the status of each cooperation — from draft to signed — so your team always knows what's confirmed and what's still being negotiated

  3. Set influencer-specific defaults for UTMs and discount codes that auto-fill when you create a new cooperation

  4. Plan and monitor budgets across upcoming campaigns — see what's already allocated, what's still in negotiation, and what's in draft, so you stay on top of your influencer spend before it happens


Setup

You don't need to set up the CRM from scratch. If you already have an Influencer Google Sheet connected in Klar, you can convert it into CRM records with one click.

Option 1: Access via Marketing

  1. In the left sidebar, go to MarketingInfluencers

  2. Select the CRM tab

  3. Click Create Influencer CRM and give it a name

Option 2: Access via Store Configurator

  1. In the left sidebar, go to Store ConfiguratorData Sources

  2. Open the Influencer CRM datasource

To import from an existing Google Sheet:

  1. Open the Influencer CRM datasource

  2. Click Import from Google Sheet — this is a one-time action that pulls all your existing influencer and cooperation data into CRM records

  3. After a few seconds, your influencers and campaigns will be visible in the CRM

  4. From that point, manage all influencer activity in the CRM only


The Budget Planning Report

The Influencer CRM includes a planning report that shows your upcoming budget status at a glance. For any upcoming campaign or month, you can see:

  • How much budget is already signed (confirmed cooperations)

  • How much is still in negotiation

  • How much is in draft stage

This gives your team full transparency on where you stand against your budget — before the month starts, not after.

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