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Disconnecting vs. deleting a data source

What happens to your data source when you remove it from a store — and how to get it back.

Written by Michael Stenger

tl;dr

  • A data source in Klar is a global object that can be connected to several stores.

  • Disconnecting removes it from one store only — the source stays in Klar and in any other store it's connected to.

  • Deleting removes the source entirely.

  • You can re-add a disconnected source yourself; a deleted source can be restored by our team.

A data source isn't owned by a single store. It lives once in your Klar account and can be linked to multiple stores — so it's worth knowing the difference between unlinking it from a store and deleting it outright. They behave very differently.


What's the difference?

  • Disconnect (remove from store): breaks the link between the source and one store. The source itself stays in Klar and remains connected to every other store it was linked to.

  • Delete: removes the data source completely.


What happens when I disconnect a source?

Disconnecting affects only the store you're in:

  • The source stays available as a global object in your account.

  • It's simply no longer linked to that one store.

  • It stays connected to any other store where you had it linked.

So if you disconnect a source in your Netherlands store, it should not disappear from your Germany store. If it does, that's unexpected — see the last section.


What happens when I delete a source?

Deleting removes the source entirely, not just its link to a store. Only do this if you're sure you no longer need the source anywhere.


How do I re-add a disconnected source?

You can reconnect it yourself in a few clicks:

  1. Go to Store Configurator → Data Sources.

  2. Click Add Data Source.

  3. Select Connect Existing Data Source and connect it to the store.

Picking Connect Existing Data Source links the shared source back to this store. Choosing Add New Data Source instead would create a separate source — only do that if you actually want a store-specific one.


A source disappeared from a store I didn't touch — or I deleted one by mistake

This shouldn't happen from a normal disconnect. If a source vanished from a store you didn't change, or you deleted a source and need it back, contact our team — we can restore deleted data sources. Let us know which source and which store, and we'll sort it out.

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