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Post Purchase Survey Integration - KnoCommerce
Maximilian Rast avatar
Written by Maximilian Rast
Updated over 7 months ago

Klar's attribution can not only use the first-party data from the tracking script but also zero-party data like discount codes and post purchase survey information in order to give you a more holistic view of what channels are driving conversion.

Klar integrates with the two leading post-purchase survey tools Fairing and KnoCommerce.

In the following, I'll show you how you can integrate them into Klar and connect the answers that you gather to your channels so that they are integrated in the attribution report.

Simple process:

Register

  1. Register here: Klar Registration Link

    Note: If you already created a Kno account and chose the KnoCommerce Free plan instead of the KnoCommerce Free - Klar plan or one of the paid plan options, you'll need to let us know so we can manually change that plan for you.

  2. Klar Help Doc - This help doc walks step-by-step through account creation and API Client Creation.

Connecting KnoCommerce

  1. Log into the KnoCommerce app for the store

  2. Go to the Integrations page

  3. Click the Klar Integration

  4. On the following page, click Enable Integration

  5. That will create the Client ID and Client Secret that you can then use to create the Client from your end of things.

  6. Go t KLAR App and finish like described in the video

Takes less than a minute to set up.

Klar customers get access to the API feature from KnoCommerce even within their free plan. Reach out to us and we get you sorted.

Matching PPS answers into different channels

FYI if you're using any other solution than KnoCommerce or Fairing you can use our custom PPS sheet to still integrate and analyse the answers in Klar, here's how: Using Custom PPS Sheet.

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