Update Apr 26:

Klar’s Klaviyo integration supports OAuth instead of relying on the legacy API key authentication.

How to connect Klaviyo to Klar

Before you begin - Make sure that you have access and the right level of permissions in both Klaviyo and Klar.

Installing from within Klar

Open Klar, in the left-hand navigation click on the Store Configurator, and then click Data Sources.
Click Add Data Source in the top right-hand side of the page.
Select Klaviyo from the list of data source types.
Click Connect, enter a name for your data source, and click Connect Klaviyo Data Source.
You’ll be redirected to Klaviyo to authenticate your account.
Once authenticated, your Klaviyo data source will be connected in Klar!

Installing from the Klaviyo App Marketplace

Click Install from the Klar app listing in the Klaviyo Marketplace.
You’ll be prompted to sign-in to your Klar Account (if you’re already signed in you’ll skip this step).
Once you’ve successfully signed into Klar and depending if you have a Klaviyo Data Source connected you’ll be routed down the following flow:
1. If you don’t have any Klaviyo Data Source connected - You will be presented a modal to connect Klaviyo as a Data Source within Klar.
2. If you already have a Klaviyo Data Source connected - You will be presented a modal with 3 options:
  1. Add a new Klaviyo Data Source to Klar.
  2. View your Klaviyo Data Source(s) within Klar.
  3. Connect an existing Klaviyo Data Source to another Store within Klar.

Customizations and Auto Calculate Costs

Customizations

Klaviyo also supports Customizations, which allow you filter your data is displayed within Klar or not (see the highlighted section of the screenshot below in blue). To learn more about this works and how to set it up - click here.

Auto calculate Klaviyo costs in Klar

It is possible to automatically record costs for Klaviyo in Klar. We do this using the mail hashes available in the account based on an estimate (see the table below).

If you’d prefer not make use of our automatic cost calculation you can turn it off in your Klar account (see the highlighted section of the screenshot below in orange).

The automatic cost calculation table is as follows:

Number of active profiles	Costs in $
500	20
1000	30
1500	45
2500	60
3000	70
3500	80
5000	100
5500	110
6000	130
6500	140
10000	150
10500	175
11000	200
11500	225
12000	250
12500	275
13000	300
13500	325
15000	350
20000	375
25000	400
26000	425
27000	450
28000	475
30000	500
35000	550
40000	600
45000	650
50000	720
55000	790
60000	860
65000	930
70000	1000
75000	1070
80000	1140
85000	1205
90000	1265
95000	1325
100000	1380
105000	1440
110000	1495
115000	1555
120000	1610
125000	1670
130000	1725
135000	1785
140000	1840
145000	1900
150000	1955
200000	2070
250000	2300

Troubleshooting

I think I created a duplicate connection

That’s no problem. If you’re the account owner, you should be able to “delete” the duplicated data source by navigating to the duplicated data source and at the bottom of the page, you can click on the “Delete Data Source” button. Note that this will remove the connection and can’t be reverted.

If you’re not the account owner, you should be able to then “disconnect” the data source. While this won’t completely remove the data source from Klar, it will, however, disconnect the data source from the store (meaning that the data from that data source won’t reflect in any of the reports).

I’m being redirected unexpectedly during setup

Ensure that you have the correct level of permissions in both Klaviyo and Klar to complete this connection. Then restart the flow from the beginning and try again.

If that still doesn’t work - then reach out to Customer Success team here at Klar.