Update Apr 26:

Klar’s Klaviyo integration supports OAuth instead of relying on the legacy API key authentication.

How to connect Klaviyo to Klar

Before you begin - Make sure that you have access and the right level of permissions in both Klaviyo and Klar.

Installing from within Klar

Open Klar, in the left-hand navigation click on the Store Configurator, and then click Data Sources.
Click Add Data Source in the top right-hand side of the page.
Select Klaviyo from the list of data source types.
Click Connect, enter a name for your data source, and click Connect Klaviyo Data Source.
You’ll be redirected to Klaviyo to authenticate your account.
Once authenticated, your Klaviyo data source will be connected in Klar!

Installing from the Klaviyo App Marketplace

Click Install from the Klar app listing in the Klaviyo Marketplace.
You’ll be prompted to sign-in to your Klar Account (if you’re already signed in you’ll skip this step).
Once you’ve successfully signed into Klar and depending if you have a Klaviyo Data Source connected you’ll be routed down the following flow:
1. If you don’t have any Klaviyo Data Source connected - You will be presented a modal to connect Klaviyo as a Data Source within Klar.
2. If you already have a Klaviyo Data Source connected - You will be presented a modal with 3 options:
  1. Add a new Klaviyo Data Source to Klar.
  2. View your Klaviyo Data Source(s) within Klar.
  3. Connect an existing Klaviyo Data Source to another Store within Klar.

Customizations and Auto Calculate Costs

Customizations

Klaviyo also supports Customizations, which allow you filter your data is displayed within Klar or not (see the highlighted section of the screenshot below in blue). To learn more about this works and how to set it up - click here.

Auto calculate Klaviyo costs in Klar

It is possible to automatically record costs for Klaviyo in Klar. We do this using the mail hashes available in the account based on an estimate (see the table below).

If you’d prefer not make use of our automatic cost calculation you can turn it off in your Klar account (see the highlighted section of the screenshot below in orange).

The automatic cost calculation table is as follows:

Number of mail addresses	Costs in $
500	20
1 000	30
1 500	45
2 500	60
3 000	70
3 500	80
5 000	100
5 500	110
6 000	130
6 500	140
10 000	150
10 500	175
11 000	200
11 500	225
12 000	250
12 500	275
13 000	300
13 500	325
14 000	350
14 500	350
15 000	350
20 000	375
25 000	400
26 000	425
27 000	450
28 000	475
30 000	500
35 000	550
40 000	600
45 000	650
50 000	700
55 000	750
60 000	800
65 000	850
70 000	900
75 000	950
80 000	1000
85 000	1050
90 000	1100
95 000	1150
100 000	1200
105 000	1250
110 000	1300
115 000	1350
120 000	1400
125 000	1450
130 000	1500
135 000	1550
140 000	1600
145 000	1650
150 000	1700
155 000	1750
160 000	1800
165 000	1850
170 000	1900
175 000	1950
180 000	2000
185 000	2050
190 000	2100
195 000	2150
200 000	2200
205 000	2250
215 000	2350

Troubleshooting

I think I created a duplicate connection

That’s no problem. If you’re the account owner, you should be able to “delete” the duplicated data source by navigating to the duplicated data source and at the bottom of the page, you can click on the “Delete Data Source” button. Note that this will remove the connection and can’t be reverted.

If you’re not the account owner, you should be able to then “disconnect” the data source. While this won’t completely remove the data source from Klar, it will, however, disconnect the data source from the store (meaning that the data from that data source won’t reflect in any of the reports).

I’m being redirected unexpectedly during setup

Ensure that you have the correct level of permissions in both Klaviyo and Klar to complete this connection. Then restart the flow from the beginning and try again.

If that still doesn’t work - then reach out to Customer Success team here at Klar.