Skip to main content
How to set the right targets for your marketing team

How to use Klar to identify what the right targets for your marketing team are

Valentine Strunz-Happe avatar
Written by Valentine Strunz-Happe
Updated over a week ago

As explained in this video:

Setting your targets depends on type of business you have.

  • Retention-heavy business: Customer Acquisition Cost targets

  • Once-off purchase business: Marketing Efficiency or Profit Ratio targets

Retention-heavy business

  • As retention-heavy business, you usually target based on the Customer Acquisition Costs (CACs), i.e. the investment you're making to initiate a relationship with a customer

  • Doing so, you want to optimize for profitability & liquidity (how much you want to invest upfront)

  • Looking at our cohort report shows your CACs and how many months it takes to break-even (based on CM2)

    • Look at Contribution Margin 2 (CLV)

    • If your liquidity allows to invest upfront and you don't need to be profitable in the first order, and e.g. want to be break-even after 4 months, the accumulative view in column "4" shows the target CAC you can spend

Once-off purchase business

  • As mostly once-off purchase business with less strong retention, you usually target based on your Marketing Efficiency Ratio or Marketing Profit Ratio

  • Look at P&L (past 12 months to get a complete view) to check those values to derive those values from there, taking your CM2 and CM3 margin into account (as explained in the video)

  • Be aware that the MER is similar to a global ROAS, so it does not directly translate into ad account targets!

    • Further explanation on the background and how to translate that using Klar attribution in the video

Did this answer your question?