To get the best possible experience from the creative reporting in Klar, you might have the extend the access you grant Klar to your Facebook data.
This will not take more than 2 minutes. The video below outlines, what you need to do.
Due to the amount of data we are pulling with the creative, please expect anywhere from 24-48 hours for these changes to reflect in the reports.
Don't like watching videos? Here are the steps written up:
Go to the datasource section in Klar
Press the 3 dots on the Facebook datasource and select Reauthenticate
On the screen detailing the access we requesting, click on Choose what you allow
Make sure that Klar is given access to all pages you post and run ads through. Incl. pages you use for whitelisting.
Depending on the level of access you have previously given Klar, you may not get this prompt.
In that case, head over to your personal Facebook Account and go to:
Settings -> Security & Login -> Business Integration
Here select View & Edit next to the Klar app and give the various accesses to all relevant pages.
Finally, head over to Klar and Reauthenticate on more time clicking the button on your Facebook datasource.