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Klar Benchmarking Report

How to access, read & use our Benchmarking Report and how it's built to make you compare your performance against the industry.

Written by Valentine Strunz-Happe
Updated this week

tl;dr

  • What it is: The Benchmarking Report allows you to compare your store's operational, financial, and marketing performance against an aggregated peer group defined by Industry and Revenue Size.

  • Opt-In Status: All accounts are opted-in by default. To participate, you must share your anonymized data.

  • Opt-Out: Account Owners can opt-out at any time. Important: Opting out will remove your access to the report and remove your data from the aggregate pool.


1. How the Benchmarking Report Works

The Benchmarking Report aggregates anonymized data from the Klar ecosystem to provide context for your performance. Instead of only comparing your results to your own historical data, you can see how you stack up against stores of similar size and vertical.

1.1 Peer Group Segmentation

To ensure comparisons are relevant, data is segmented by using one of the below two filters:

1. Industry

You can filter benchmarks by your specific vertical:

  • Your Industry within Klar

  • All (Composite of all verticals)

2. Revenue Size

Or as a direct comparisons are based on revenue size:

  • < €1M

  • €1M – €5M

  • €5M – €20M

  • €20M+

  • All (Composite of all brackets)

1.2 Data Privacy & Aggregation

  • Anonymity: All data is strictly anonymized. You will never see the names of other brands, and they will never see yours.

  • Minimum Thresholds: To protect privacy, a benchmark for a specific segment is only generated if there is a minimum number of unique brands in that bucket. If the dataset is too small, the results are suppressed (hidden) to prevent any possibility of identifying a competitor.

1.3 Role-Based Permissions (RBAC)

The report respects your existing User Role permissions. If a user's role restricts them from viewing "Profitability" or "Marketing Costs" in the Daily Overview, those metrics will also be hidden from them in the Benchmarking Report


2. Managing Access (Opt-In / Opt-Out)

We operate on a "give-to-get" model: to view community insights, you must contribute to the community average.

By default, your account is Opted-In. You do not need to take any action to start using the feature.

2.1 How to Opt-Out

If you do not wish to participate, the Account Owner can opt-out via the Account Settings.

  1. Navigate to Settings > Account.

  2. Locate the Benchmarking section.

  3. Select “Disable Report”.

What happens when you Opt Out:

  • Your data is removed from the aggregations.

  • Everyone in your account will lose access to the Benchmarking Report.

2.2 Opting Back In:

Should you wish to Opt Back In, all the Account Owner will need to enable it in the Account Settings.

  1. Navigate to Settings > Account.

  2. Locate the Benchmarking section.

  3. Select “Enable Report”.

What happens when you Opt Back In:

  • Your data is added back to the aggregations.

  • You and everyone in your account will be able access the Benchmarking Report.


3. Understanding the Dashboard

The dashboard consists of two main visualization areas: the Distribution Graph and the Comparison Table.

3.1 Global Filters

Use the controls at the top of the page to define your comparison context:

  • Timeframe: (e.g., Last Month, Year-to-Date).

  • Industry: Select a vertical you want to compare against.

  • Revenue Bucket: Select a specific revenue scale (e.g., "€5M – €20M") or "All".

3.2 The Distribution Graph (Bell Curve)

This visual shows the density of brands at different performance levels.

  • The Curve: Represents the market spread.

  • Your Marker: Shows exactly where your store sits on that curve (e.g., are you in the "pack" or an outlier?).


4. FAQ

Why do I see empty rows or "Coming Soon"?

  • Some metrics, like Revenue Growth Rate, are visible but not yet active. If other rows are empty, it means there is insufficient data in that specific Industry/Revenue bucket to generate an anonymous benchmark.

Can I see who the other brands are?

  • No. The report is strictly anonymous. You will only ever see aggregate statistical data (percentiles), never individual brand data.


For further support, please contact the Klar Customer Success team via the in-app chat.

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